This policy explains how Cozy Cooktoons (“we”, “us”) handles information when you use this website. We are a cloud kitchen based in India.
What we collect
- No accounts, no payments on this site. You don’t sign up, and we never ask for card or bank details here.
- Your order bag is saved in your own browser (local storage) so it’s still there if you come back. It never leaves your device unless you choose to send it to us.
- Messages you send us — for example an order or question on WhatsApp — reach us through that app. We use them only to handle your order or reply to you.
- Basic technical logs (such as IP address, browser type and pages requested) are recorded by our hosting provider, Vercel, to run and secure the site.
- Visit counts (Vercel Web Analytics) — which pages are viewed, the referring site, and your country and device type. It uses no cookies and doesn’t identify you individually.
- Usage analytics (Google Analytics) — such as which pages are visited, which buttons are tapped, and your approximate location and device type — to help us improve the site. Google Analytics does not give us your name or contact details.
Ordering through other apps
When you tap to order on WhatsApp, Zomato or Swiggy you leave this website, and that service’s own privacy policy applies to anything you share there — including your address and payment.
Cookies and storage
We don’t use advertising cookies. The site uses your browser’s storage to remember your bag and whether you’ve already seen our short intro animation this session.
We also use Google Analytics, which sets its own cookies (named _ga) to count visits and see how the site is used. You can block these in your browser settings, or install Google’s Analytics opt-out add-on.
Sharing
We don’t sell or rent your information. We share it only when needed to fulfil your order or when the law requires it.
Your choices
You can clear your bag at any time by clearing this site’s data in your browser. To ask what we hold about you, or to have your messages deleted, WhatsApp us at +917600001514.
Changes
If we change how we handle information, we’ll update this page and the date at the top.